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TECHNICAL SUPPORT

Building Connections and Confidence in Responding to Suspected Elder Abuse

Presented by Raeann Rideout, MA|Duration: 1.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Dental hygienists are well positioned to apply their clin READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Dental hygienists are well positioned to apply their clinical knowledge and skills in recognizing signs of suspected elder abuse. Their interactions with clients create a safe environment to approach and assist older adults when elder abuse is suspected. This session will provide dental hygienists with examples of core indicators of physical, emotional, neglect, and financial abuse that can be recognized while providing oral care treatment. Supporting older adults who are vulnerable or at-risk of abuse can often be difficult, if you do not know how to approach the issue or start that critical conversation. This presentation will demonstrate how dental hygienists can use their connections with clients, employing strategic communication skills to ask key questions and begin the assessment/screening process. Participants will be given an overview of best practice guidelines to build their own confidence in providing intervention and support. Developing these core skills will not only benefit dental hygienists in their daily practice but will provide older adult clients with assistance, particularly in cases of increased vulnerabilities. Learning objectives:

  • Explore assessment questions when elder abuse is suspected.
  • Review the guiding principles of when to intervene and support older adults living in abusive situations.
  • Learn how to support and respond to older adults, using effective communication strategies.
  • Build capacity by becoming familiar with community agencies that serve older adults, to enhance the supports and responses that can help vulnerable adults.

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Pharmacology for Clinicians

Presented by José Lança, MD, PhD|Duration: 2.0 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The overall use of prescription medications among adult p READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The overall use of prescription medications among adult patients continues to increase. According to recent population studies, an estimated 59 percent of adults report regular use of prescribed drugs. Furthermore, the prevalence of polypharmacy (use of five or more medications per patient) is approximately 15 percent. This session stresses the need for all health-care professionals to understand the basic concepts of pharmacology, which is crucial for safe patient care. On a daily basis, dental hygienists treat clients taking a variety of medications for asthma, hypertension, osteoporosis and cancer.  Discussion will also focus on the additional use of over-the-counter medications, natural supplements and herbal medications, which further increases the risks of drug interactions and adverse effects. Learning objectives:

  • Understand clinical implications of polypharmacy, drug interactions and adverse effects of medications widely used in the management of conditions mentioned above, and the oral care of elderly individuals.
  • Discuss prevention and management of the oral conditions (such as bleeding, xerostomia, mucositis and non-odontogenic tooth pain) resulting from the use of medications, natural supplements and herbal products.
Biography  Dr. José Lança is an assistant professor of pharmacology in the Faculty of Dentistry and Faculty of Medicine at the University of Toronto, where he is also affiliated with the School of Graduate Studies and Centre for the Study of Pain. He has been the university undergraduate program director in the Department of Pharmacology and Toxicology, Faculty of Medicine, and has contributed significantly to curriculum development and teaching of pharmacology. Dr. Lança teaches extensively and is the director of several undergraduate and graduate courses in pharmacology and therapeutics at UofT. His dual professional background (MD/PhD) allows him to integrate pertinent research and clinical relevance. The author of several chapters in medical pharmacology textbooks, Dr. Lança has also edited a pharmacology textbook and has published extensively in various areas including herbal medications, neuropharmacology, and pharmacology of alcoholism and drug abuse.
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The Dental Hygiene Detective on Risk Assessments

Presented by Amber Auger, RDH, MPH|Duration: 2.0 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. There are many clues that provide evidence of disease, su READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. There are many clues that provide evidence of disease, such as occusal wear, recession, bleeding, fissured tongues, erythemic tissues, incipient lesions to mention a few. Determining a client’s high-risk factors for oral and systemic disease is multi-faceted, and our role as dental professionals gives us an edge, allowing us to evaluate the first signs of disease. This presentation will help you and your team review client risk factors in-depth, while empowering the clinician to compare clinical technologies that align with the client’s lifestyle to reduce disease risk. Learning objectives:

  • Review the role of pH in the caries risk assessments and learn to identify stages of demineralization and remineralization.
  • Learn how to expedite risk assessments to enhance client education and prevention.
  • Prioritize the client’s high-risk factors to comprehensively decrease the risk of oral and systemic disease.
  • Evaluate the latest clinical technologies and home-care techniques to decrease the risk of disease.
Biography Amber Auger is a practicing dental hygienist and clinical innovations implementation specialist. With more than 14 years of experience in the dental industry, Amber provides customized protocols to allow private practices to thrive, while focusing on the client experience and utilizing systemic approaches to periodontal therapy. Amber is a monthly contributor to RDH Magazine, featured author for DentistryIQ, editor of RDH Graduate Newsletter, and host of #AskAmberRDH. She also provides preventive services abroad and welcomes dental professionals to join her team.
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How the Improved Classification System Works for Health and Gingivitis

Presented by Anna Louise Tolan, RDH, FADIA and, Michael Glogauer, DDS, PhD, Dip. Perio|Duration: 1.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. In order for dental hygienists to understand the relevanc READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. In order for dental hygienists to understand the relevance and importance of the updated classification system, a brief explanation will be given on how the system was improved to help clinicians better communicate with each other and be more effective in the treatment of their patients/clients. More than 110 world-renown clinicians and researchers, including presenter Dr. Glogauer, were involved in the immense task of revising and improving the classification system, a collaboration by the European Federation of Periodontology (EFP) and the American Academy of periodontology (AAP), published in 2018. Participants will benefit from this first-hand knowledge of why there was need for an updated classification system, considered the most evidence-based and clinically relevant system ever proposed, and why dental professionals around the world should adopt it in their practice. This informative session includes a review of the updated system as it relates to periodontal health and gingivitis, and how the new terminology facilitates clinical communication worldwide. Participants will also learn what the classification system means in practical terms and how it can be used to improve person-centred care and influence a client’s overall health and behaviour. This lecture will help clarify expectations by the College of Dental Hygienist of Ontario (CDHO) on how clinicians apply the classification system in their practice. Learning objectives:

  • Discuss how the system enhances precision care and its role in treating the whole person.
  • Recognize the need and benefits of the updated global classification system.
  • Understand the methodology of the system.
  • Explain the classification of health and gingivitis.
Biography Dr. Michael Glogauer was recently appointed as head of Dental Oncology at the Princess Margaret Cancer Centre, a world-class cancer facility. He is also a professor at the University of Toronto where he holds the position of chief of dentistry for the University Health Network. After receiving his Doctorate of Dental Surgery and PhD at the U of T, he went on to complete post-doctoral training at Harvard Medical School and Brigham and Women’s Hospital in Boston, MA. In addition to private practice, Dr. Glogauer runs several dental educational study clubs for dental professionals and lectures extensively throughout Canada and internationally. He has more than 180 peer-reviewed publications and two patents on topics of oral/dental health and treatments. Additionally, he researches periodontal disease treatment, novel diagnostic methods and treatments to improve bone prior to dental implants at the university. Among his professional affiliations, Dr. Glogauer maintains active memberships in both the Canadian and international associations for dental research, the Hamilton Academy of Dentistry, the CDA and ODA. Anna Louise Tolan is a practising dental hygienist, educator and lecturer who draws from 35 years of clinical expertise, specializing in periodontal and implant therapy, and person-centred care. A passionate and popular presenter, she has more than two decades of experience facilitating lectures and hands-on learning. Her commitment and expertise in using evidence-based protocols in the process of care make her a popular master clinician and international speaker. She received her Fellowship from the Association of Dental Implant Auxiliaries and serves on several industry advisory committees as a key opinion leader.
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The Checklist: Implementing Staging and Grading

Presented by Michael Glogauer, DDS, PhD, Dip. Perio and, Anna Louise Tolan, RDH, FADIA|Duration: 1.0 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This session focuses on how the comprehensive classificat READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This session focuses on how the comprehensive classification system allows clinicians to classify the patient/client, based on a system of staging and grading never before employed in periodontal diagnosis. Discussions will cover the principles behind the updated classification for periodontal diseases and how to integrate new staging and grading of periodontitis, indicating severity and extent of disease, lifetime disease experience and the client’s overall health status. How the classification system is able to determine the best way to treat periodontitis and screen for disease recurrence will also be discussed. This lecture will provide clinicians with a clear understanding of CDHO expectations for using the classification system in their scope of practice and will build confidence for immediate chairside implementation of staging and grading. Learning objectives:

  • Understand the clinician’s role in adopting the improved classification system aimed at impacting client care.
  • Recognize the clinical assessment skills needed for the classification of periodontal disease.
  • Learn how the algorithm process was used to develop the staging and grading system.
  • Utilize the checklist to classify clinical cases.
  • Identify and classify periodontal disease using the staging and grading system.
Biography Dr. Michael Glogauer was recently appointed as head of Dental Oncology at the Princess Margaret Cancer Centre, a world-class cancer facility. He is also a professor at the University of Toronto where he holds the position of chief of dentistry for the University Health Network. After receiving his Doctorate of Dental Surgery and PhD at the U of T, he went on to complete post-doctoral training at Harvard Medical School and Brigham and Women’s Hospital in Boston, MA. In addition to private practice, Dr. Glogauer runs several dental educational study clubs for dental professionals and lectures extensively throughout Canada and internationally. He has more than 180 peer-reviewed publications and two patents on topics of oral/dental health and treatments. Additionally, he researches periodontal disease treatment, novel diagnostic methods and treatments to improve bone prior to dental implants at the university. Among his professional affiliations, Dr. Glogauer maintains active memberships in both the Canadian and international associations for dental research, the Hamilton Academy of Dentistry, the CDA and ODA. Anna Louise Tolan is a practising dental hygienist, educator and lecturer who draws from 35 years of clinical expertise, specializing in periodontal and implant therapy, and person-centred care. A passionate and popular presenter, she has more than two decades of experience facilitating lectures and hands-on learning. Her commitment and expertise in using evidence-based protocols in the process of care make her a popular master clinician and international speaker. She received her Fellowship from the Association of Dental Implant Auxiliaries and serves on several industry advisory committees as a key opinion leader.
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The Science of Whitening: Something New to Smile About – Sponsored by Colgate

Presented by Mariana Leon, RDH, DDS |Duration: 2.0 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This lecture will explain the action mechanism of hydrog READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This lecture will explain the action mechanism of hydrogen peroxide and the differences between tooth whitening and bleaching products. Strategies on engaging client whitening discussions and the management of client clinical outcome expectations will be explored. Learn about home and professional tooth whitening options and gain confidence in making suggestions and responding to client questions and concerns. Participants will gain in-depth understanding on the implementation of an efficient and state-of-the-art whitening system empowered with advanced ionic technology that will transform the whitening experience for both the dental practitioner and client. Learning objectives:

  • Explain how tooth whitening technology works.
  • Develop techniques for effective conversations with clients about tooth whitening and expectations.
  • Make clinical decisions about client selection for successful tooth whitening.
  • Determine effective client tooth whitening messages and marketing methods.
Sponsored by: colgate-logo   Biography:  Dr. Mariana Leon is a professional education manager for Colgate Oral Pharmaceuticals based in Montreal. Having earned her Dental Hygiene diploma from Maisonneuve College in Montreal, in addition to obtaining a Doctor of Dental Surgery degree from San Martin University in Peru in 2001, she has accumulated more than 15 years of clinical experience as both a dental hygienist and a dentist.
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Practising in a Changed World – Sponsored by Philips

Presented by Jo-Anne Jones, RDH|Duration: 1.0 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The evolution of clinical practice for dental hygienists READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The evolution of clinical practice for dental hygienists has elevated us into practising in one of the most gratifying periods of time to date. The world we once knew has changed. At the same time, this presents an opening for dental hygienists as health-care providers to both educate and impact our clients at every touch point. The COVID-19 pandemic, the lifestyle behaviours and the cultural trends that are putting the oral health of Canadians at risk all present an opportunity to educate and empower our clients to work towards optimal oral health. Learning objectives:

  • To empower our dental hygiene clients to recognize the importance of striving for optimal oral health
  • To understand the impact of trends in oral health on today’s population
  • To ensure current guidelines are followed in our dental hygiene clinical practice
philips Biography Jo-Anne Jones, a successful entrepreneur and international award-winning speaker, brings life, energy and inspiration to her presentations. The veteran dental hygienist turned educator has a no-nonsense approach and dynamic speaking style that has made her one of North America’s most sought-after lecturers in the dental community. Jo-Anne has been selected as one of Dental Products Report Top 25 Women in Dentistry and joins the 2020 Dentistry Today CE Leaders for the tenth consecutive year. Described as a vibrant and entertaining speaker, Jo-Anne’s ability to powerfully communicate her knowledge and engage her audience has catapulted her into motivational speaking for Fortune 500 companies and professional women’s groups. She is a key opinion leader for a number of leading corporations in the dental community including Philips Oral Healthcare, LED Apertyx, Orascoptic, 3M Oral Care, Dentsply Sirona and Oral Science.
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Swish and Spit: Why We Should Use Mouth Rinses and Which Ones to Use-Sponsored by Johnson & Johnson

Presented by Dr. Sanjukta Mohanta|Duration: 1.0 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Good oral hygiene involves more than brushing and flossin READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Good oral hygiene involves more than brushing and flossing, it also includes mouth rinses.  Mouth rinses are a simple way for people to clean their entire mouth and there is a lot of evidence to support its use for a variety of indications. With so many mouth rinses available, which ones should we recommend?  Learn which mouth rinses to suggest, how mouth rinses achieve total mouth clean, and the benefits of pre-procedural rinses during this dynamic evidence-based webinar. Learning Outcomes

  • Describe the importance of mouth rinses in overall oral health care
  • Categorize mouth rinses based on desired outcome
  • Discuss the benefits of pre-procedural rinses
  • Recommend the optimal mouth rinse for each of your patient’s needs
Print         Biography Dr. Sanjukta Mohanta practices dentistry at a community health centre in Brampton, where she was raised. She has focused her professional life on education, community service, and volunteerism. An active volunteer with the Ontario Dental Association, she is chair of the association’s Dental Benefits Committee and served on the editorial board for its member publication. She is an executive member of her local dental society, the Halton-Peel Dental Association, and served as president in 2015. Recently, she successfully delegated to keep water fluoridation in her region.
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Caries and Fluoride – Sponsored by Colgate

Presented by Marti Santizo, RDH, MBA|Duration: 1.0 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This lecture will provide a scientific framework for ret READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This lecture will provide a scientific framework for rethinking our approach to managing dental caries as a disease. It is preventable, yet it continues to be the most common chronic disease in children. The session will challenge dental professionals to shift from “restoration” to “prevention” based on the best available evidence, knowledge and tools. Managing the at-risk caries-prone client requires a multifaceted approach involving caries risk assessment, in-office treatment, education and self-care. Clinicians will learn how fluoride therapies, including silver diamine fluoride, play an important role in the prevention and management of dental decay. An overview of caries development, the incidence and prevalence of decay in various populations, and caries risk assessment will be provided. Learning objectives:

  • Describe the caries development process and appropriate intervention strategies.
  • Use data from caries risk assessment techniques to determine client caries risk level.
  • Apply evidence-based clinical practice guidelines for client fluoride therapies.
  • Develop and implement an effective in-office fluoride treatment protocol, based on client risk for caries development.  Sponsored by:
colgate-logo Marti Santizo Biography Marti Santizo has practised on the cutting edge of the dental profession for more than 25 years as a dental hygienist in private practice, industry and education, with several years serving on the Board of Directors for Clinicians Report (formerly CRA). Currently, she is professional education manager for Colgate Oral Pharmaceuticals covering the Western United States. An active member of numerous professional groups including the Utah Oral Health Coalition and the Ethics Committee for the Utah Board of Dentists and Dental Hygienists, Marti is a dedicated educator, focusing on best products and oral care practice techniques.
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The Right to be Accommodated

Presented by Patrizia Piccolo B.A., LL.B., Partner|Duration: 0.5 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. P. Piccolo – Course Description – The Right to READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. P. Piccolo – Course Description – The Right to be Accommodated Join Patrizia Piccolo of Piccolo Heath LLP employment lawyers to learn about your right as an employee to be accommodated in the workplace. She discusses the right to be accommodated under Ontario Human Rights legislation with examples relating to disability and family status. She also discusses how far an employer must go when they are required to accommodate and when they can say they’ve reached the point of undue hardship (meaning they’ve gone far enough). Biography – Patrizia Piccolo B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing her clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing her clients with a “buffet table of options” and then guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something that is accessible. Patrizia prides herself on instilling confidence and empowerment in her clients, while also earning their friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Termination Law 101

Presented by Patrizia Piccolo B.A., LL.B., Partner|Duration: 0.5 hour


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. P. Piccolo Course Description – Termination Law READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. P. Piccolo Course Description – Termination Law 101 Join Patrizia Piccolo of Piccolo Heath LLP employment lawyers to learn about how termination law works in Ontario including employee versus independent contractor termination entitlements; minimum standards; common law entitlements and the impact of properly drafted termination clauses in employment agreements.   Biography – Patrizia Piccolo B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing her clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing her clients with a “buffet table of options” and then guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something that is accessible. Patrizia prides herself on instilling confidence and empowerment in her clients, while also earning their friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Drug Addiction – It was the best of times, it was the worst of times

Presented by Dr. A. José Lança, MD, PhD|Duration: 1.0 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Drug addiction is a complex disorder with severe cognitiv READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Drug addiction is a complex disorder with severe cognitive, behavioural and physiological symptoms. It has potentially life-threatening outcomes for the individual, as well as negative implications for society. The goals of this presentation are:

  1. Discuss the current terminology and concepts according to the Diagnostic and Statistical Manual of Mental Disorders 5th edition (DSM-5) (e.g., substance use disorder, reward, tolerance, withdrawal);
  2. Discuss the brain reward circuitry (e.g., dopaminergic mesolimbic system, reward-related learning system) and discuss its role on addiction and treatment of substance use disorders;
  3. Discuss the clinical relevance on oral health of the effects of tobacco smoking (e.g., xerostomia, pre-malignant and malignant lesions), e-cigarettes/vaping (e.g., E-cigarettes or Vaping product Associated Lung Injury (EVALI), cannabis (e.g., xerostomia, periodontitis, gingival hyperplasia, caries) and opioids (e.g., xerostomia, periodontitis, bruxism);
  4. Discuss approaches to prevention (e.g., public health education and education of healthcare professionals) and cessation of substance abuse (e.g., nicotine patch and varenicline for tobacco cessation, naloxone for acute opioid overdose, and methadone, naltrexone, or buprenorphine either alone or combined with naloxone for the treatment of opioid addiction);
  5. Discuss the role played by over prescription of opioids by healthcare professionals on the misuse and diversion of opioids.
  6. Discuss effective and safe alternatives to opioids on pain management in dentistry (e.g., combination of ibuprofen and acetaminophen).
Speaker Biography: Dr. A. José Lança, MD, PhD Dr. José Lança, MD, PhD is an Assistant Professor of Pharmacology in the Faculty of Dentistry and Faculty of Medicine, University of Toronto (U of T). He is also affiliated with the School of Graduate Studies and Centre for the Study of Pain at U of T. Dr. Lança has been the Undergraduate Program Director in the Department of Pharmacology and Toxicology, Faculty of Medicine, at U of T and has contributed extensively to curriculum development and teaching of pharmacology. He teaches extensively and is the director of several undergraduate, as well as graduate courses, in Pharmacology and Therapeutics at U of T. Dr. Lança has recently been invited by Health Canada and the Public Health Agency of Canada, to write and present a review on the “Effects of Cannabis Use on Oral Health”. This review has recently been completed. His dual professional background (MD/PhD) allows him to integrate pertinent research and clinical relevance. He has authored several chapters in medical pharmacology textbooks. He has also edited a pharmacology textbook and has published extensively in various areas including herbal medications, neuropharmacology, and pharmacology of alcoholism and drug abuse.
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Harassment at Work – What Can I Do?

Presented by Patrizia Piccolo B.A., LL.B., Partner|Duration: 0.5 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Workplace Harassment This presentation READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Workplace Harassment This presentation defines harassment in the workplace and provides examples of behaviours that may qualify as harassment and which may contravene the Occupational Health & Safety Act and/or the Human Rights Code. In addition, it outlines proactive steps one can take when they suspect they are subject to harassment in the workplace. Biography: Patrizia Piccolo B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing her clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing her clients with a “buffet table of options” and then guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something that is accessible. Patrizia prides herself on instilling confidence and empowerment in her clients, while also earning their friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Privacy and Security Bootcamp for Dental Hygienists

Presented by Anne Genge|Duration: 1.0 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Have you ever wondered if your own information has been READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Have you ever wondered if your own information has been breached? Or if you’ve been hacked? And, how do you prevent such things from happening to your clients and your own family? In this course you will learn: ·    The shocking true value of health data ·    How cyber-criminals are tricking you ·    How to protect your clients, yourself, and your family from cyber-crime Speaker Biography: Anne Genge Anne is a pioneer in protecting health data and those who use it. She is a Certified Information Privacy Professional with a specialization in dentistry. Anne also holds certifications for HIPAA, Credit Card Security, Internet, and Network Security. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at Alexio Corporation work with dental and medical professionals to minimize data risk and maximize patient care. As healthcare grows increasingly dependent on the digital environment, cyber-security becomes increasingly more difficult. Protection of patient data is not only law, it’s imperative for business success and reputation. Anne simplifies cyber-security for dental professionals and other healthcare providers and gives ‘real world’ strategies to protect patient/client information and the practice business.
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Sale of a Business

Presented by Patrizia Piccolo B.A., LL.B., Partner|Duration: 0.5 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This presentation provides a broad overview of the struc READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. This presentation provides a broad overview of the structure of dental practice sales and the impact upon employment relationships. Particular attention is paid to share purchase deals versus asset purchase deals, and the corresponding impact upon Dental Hygienists. Given the possibility that a Dental Hygienist could be terminated following the sale of a dental practice, their termination entitlements are also examined. Biography – Patrizia Piccolo B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing her clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing her clients with a “buffet table of options” and then guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something that is accessible. Patrizia prides herself on instilling confidence and empowerment in her clients, while also earning their friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Employment Contracts

Presented by Patrizia Piccolo, B.A., LL.B., Partner|Duration: 0.5 Hours


Access to course expires one year following purchase. Please make sure you complete prior to expiry. This presentation addresses the important consideratio READ MORE

Access to course expires one year following purchase. Please make sure you complete prior to expiry. This presentation addresses the important considerations for dental hygienists when entering into employment contracts. First, it examines the distinction between employees and independent contractors, and the test for determining the difference between the two. Second, it considers key provisions in employment contracts and the effect of altering a contract after it has already been signed. Lastly, it explains the unique employment relationship dental hygienists enter into with corporations, rather than the dentists with whom they work. Biography – Patrizia Piccolo, B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing clients with a “buffet table of options” and guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something accessible. Patrizia prides herself on instilling confidence and empowerment in clients, while also earning friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Cannabis: Implications for Dental Professionals

Presented by Dr. José Lança, MD, PhD|Duration: 1.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Cannabis is a commonly used drug with significant adverse READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Cannabis is a commonly used drug with significant adverse effects and potential for abuse and dependence. Its therapeutic use for specific medical conditions – including neuropathic pain and spasticity in multiple sclerosis, analgesia in cancer patients and prevention of chemotherapy-induced nausea and vomiting – has been approved by Health Canada. Considering the recent legislative changes for the non-medical use of cannabis, it is expected that its use, adverse effects and risks will become more frequent. Therefore, it is important for healthcare professionals to increase awareness of the organization of the endocannabinoid system, cannabinoid exposure and implications to dental and systemic health. The learning objectives of this presentation are:

  1. Discuss the basic organization of the endocannabinoid system.
  2. Discuss the mechanisms of action of cannabinoids.
  3. Discuss the adverse effects of cannabis smoking and ingesting on oral health (e.g., xerostomia, periodontal disease, caries, stomatitis and gingival hyperplasia).
  4. Discuss the legal framework of non-medical cannabis use.
  5. Discuss the clinically relevant interactions between cannabis and other compounds, including alcohol and opioids.
  6. Discuss recommendations for prevention and management of non-medical use of cannabis.
Speaker Biography Dr. José Lança, MD, PhD is an Assistant Professor of Pharmacology in the Faculty of Dentistry and Faculty of Medicine, University of Toronto (U of T). He is also affiliated with the School of Graduate Studies and Centre for the Study of Pain at U of T. Dr. Lança has been the Undergraduate Program Director in the Department of Pharmacology and Toxicology, Faculty of Medicine, at U of T and has contributed extensively to curriculum development and teaching of pharmacology. He teaches extensively and is the director of several undergraduate, as well as graduate courses, in Pharmacology and Therapeutics at U of T. Dr. Lança has recently been invited by Health Canada and the Public Health Agency of Canada, to write and present a review on the “Effects of Cannabis Use on Oral Health”. This review has recently been completed. His dual professional background (MD/PhD) allows him to integrate pertinent research and clinical relevance. He has authored several chapters in medical pharmacology textbooks. He has also edited a pharmacology textbook and has published extensively in various areas including herbal medications, neuropharmacology, and pharmacology of alcoholism and drug abuse.
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Recent Changes to the Employment Standards Act

Presented by Patrizia Piccolo B.A., LL.B., Partner|Duration: 0.5 Hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. On November 21, 2018 the Ontario government passed Bill READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. On November 21, 2018 the Ontario government passed Bill 47 – Making Ontario Open for Business Act, which includes changes to the Employment Standards Act, 2000(ESA) and the Labour Relations Act, 1995.  Bill 47 undoes many, but not all of the changes the liberal government introduced in Bill 148. Bill 66 was introduced on December 6, 2018 by the Ontario government which if passed, will make additional key changes to the Employment Standards Act, 2000.  Bill 66 does not materially impact the ESA to the degree of the rollbacks and delays under Bill 47. This update, presented by Patrizia Piccolo, partner at Piccolo Heath LLP, will discuss changes to the ESA that may impact you at your workplace.  Some of the changes highlighted include personal emergency leave/sick days, misclassification of a worker and scheduling. Patrizia will also discuss the practical impact of the changes in the legislation for employers and employees.

Speaker Biography

Patrizia Piccolo B.A., LL.B., Partner Patrizia provides strategic advice to both large and small employers and their human resources and management teams. Patrizia also advises employers on employment-related regulatory issues, including compliance with the Employment Standards Act, 2000, Human Rights Code, Labour Relations Act, 1995 and Workplace Safety and Insurance Act, 1997. Patrizia is dedicated to providing her clients with excellent legal counsel and client service. With 20 years of experience, Patrizia’s primary focus is providing her clients with a “buffet table of options” and then guiding them to find the best solution to their specific issues. Patrizia is able to take the complex and convert it to something that is accessible. Patrizia prides herself on instilling confidence and empowerment in her clients, while also earning their friendship and trust. Whether advising employers or employees, Patrizia’s practice covers all aspects of the employment relationship from hiring, performance management, workplace restructuring, termination and post-employment contractual breaches.
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Ethical Decision Making for the Dental Hygienist

Presented by Michelle Atkinson|Duration: 1.25 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Ethical practice is the foundation of the dental hygiene READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Ethical practice is the foundation of the dental hygiene profession. This course will facilitate ethical decision making while encouraging problem solving and critical thinking. The College of Dental Hygienists of Ontario Code of Ethics and an ethical decision-making model will be introduced to assist with self-evaluation, reflection and accountability.

Speaker Biography

Michelle Atkinson, RDH Michelle Atkinson has been a dental hygienist since 1990 and has experience in many different areas of the dental hygiene profession. She has worked in clinical practice, professional sales, and administration. Currently Michelle is a faculty member at Algonquin College where she teaches in the dental assisting and dental hygiene programs. Michelle has embraced her entrepreneurial spirit in the development of two businesses; Dental Hygiene Seminars of Ontario (DHSO) and RDH Consulting. She holds a Professional Certificate in Adult Education and a Bachelor’s Degree, both from Western University.
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Eating Disorders

Presented by Dr. David Clark|Duration: 0.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Eating disorders represent a serious, life threatening il READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Eating disorders represent a serious, life threatening illness affecting a disproportionate number of females, often arising during early adolescence. Adolescence is a time for a search for individuality, purpose and independence, when identification with peer groups becomes increasingly important. Constant media bombardment with images of ultimate thinness has pushed dieting into the realm of socially acceptable behaviour. The etiology of eating disorders is however, more complex, involving an intricate interplay among biological, psychological and social issues (biopsychosocial model) and possible genetic predispositions. While food appears to be the central issue, it is really the characterization of food-related problems that become an outlet for the expression of a variety of more serious underlying issues. The result becomes a problematic coping strategy. Dieting quickly becomes a measure of self-esteem giving the individual a sense of personal control resulting in an ongoing obsession with weight loss, food and exercise. This change in focus perpetuates the illness with potentially severe consequences. The mind develops a distorted or even delusional thought process around body image, perceiving oneself as continually being too fat. Psychopathology quickly translates into a physiopathology defining a particular subtype of eating disorder. Dental practices will include patients dealing with an eating disorder. Patients may appear healthy, despite struggling internally with this illness often becoming very secretive in their contacts with any health care professional because of the self-denial, shame and guilt associated with the illness.  Oral manifestations of eating disorders  impair oral function, cause pain and lead to a deterioration of esthetics and quality of life. It is important for dental professionals to become familiar in recognizing the oral signs and symptoms of eating disorders and show empathy and support for these patients. Dentistry can play a significant collaborative role in the early diagnosis, support, and long-term management of this disease.

Speaker Biography

David B. Clark Bsc.,DDS,MSc(Oral Pathology), FAAOP, FRCDC Dr. Clark was Clinic Director, Dental Services at Ontario Shores Centre for Mental Health Sciences in Whitby, Ontario from 1988-2017 and is an Associate in Clinical Dentistry, Department of Oral Medicine, Faculty of Dentistry, University of Toronto. He obtained his DDS at the University of Toronto in 1976 and his MSc. in Oral Pathology at the University of Western Ontario in 1986 and is a Fellow of the Royal College of Dentists of Canada, the Pierre Fauchard Academy and Academy of Dentistry International. He received the Award of Distinction for his dedication and contributions to the field of Continuing Dental Education in 2015, awarded by the Academy of Dentistry International. His hospital-based practice was devoted primarily to the general dental care of individuals undergoing primary care for various forms of psychiatric illness often co-existing with other medically compromising conditions. He participates in the teaching of the undergraduate dental curriculum relating to the topics of Oral Medicine and Oral Diagnosis at the Faculty of Dentistry, University of Toronto. He is also a part-time clinical instructor (Dental Hygiene, Year 2) at Durham College, Oshawa, Ontario and George Brown College, Toronto, Ontario. He has lectured internationally since 2005 on the subjects of psychiatric illness and its impact on the individual and dental management considerations; oral care and the geriatric patient; and a review of clinical oral pathology.
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Bipolar Disorder: “A Roller Coaster of Mood” – Implications for Dental Care

Presented by Dr. David Clark|Duration: 0.75 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Mood disorders are characterized by disturbances of one READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Mood disorders are characterized by disturbances of one’s mood, thought and behaviour resulting in severe distress and loss of control. Bipolar disorder is one type of mood disorder characterized as being episodic and recurrent in nature and often manifested by two diametrically opposed moods: mania and depression. While listed in the top ten of the most debilitating of all non-communicable diseases worldwide, misdiagnosis remains common particularly in the early stages of the disease when an individual presents only with depressive symptoms having no established history of mania or hypomania. Both manic and depressive episodes result in significant impairment in social and occupational functioning resulting in an inability to work and subsequent loss of employment, alienation from family and marital instability. Poor insight and judgement often result in substance abuse. Oral manifestations of depression can include: xerostomia, poor oral hygiene, rampant caries, missing teeth, poorly fitting dental prostheses, advanced periodontal disease, orofacial pain and candidiasis. Lifestyle changes including poor diet, substance abuse and overall neglect will exacerbate these oral findings. Patients with mood disorders often have difficulty with attention, concentration and motivation. Patients exhibiting hypomanic or manic behaviour can be easily distracted and often forget what they have been told with respect to their dental needs. Depressed patients generally remain apathetic and withdrawn with a reduced capacity to listen to and comply with instructions. Any dental regimen must be as brief and flexible as necessary during each stage of the illness. By understanding and recognizing the signs and symptoms that would constitute hypomanic, manic and/or depressive behaviour, any discussion of treatment options and ultimately informed consent may take place in as rational a context as possible. The dental professional can contribute to increased feelings of self-worth and self-esteem for these patients and it can be a truly rewarding experience.

Speaker Biography

David B. Clark Bsc.,DDS,MSc(Oral Pathology), FAAOP, FRCDC Dr. Clark was Clinic Director, Dental Services at Ontario Shores Centre for Mental Health Sciences in Whitby, Ontario from 1988-2017 and is an Associate in Clinical Dentistry, Department of Oral Medicine, Faculty of Dentistry, University of Toronto. He obtained his DDS at the University of Toronto in 1976 and his MSc. in Oral Pathology at the University of Western Ontario in 1986 and is a Fellow of the Royal College of Dentists of Canada, the Pierre Fauchard Academy and Academy of Dentistry International. He received the Award of Distinction for his dedication and contributions to the field of Continuing Dental Education in 2015, awarded by the Academy of Dentistry International. His hospital-based practice was devoted primarily to the general dental care of individuals undergoing primary care for various forms of psychiatric illness often co-existing with other medically compromising conditions. He participates in the teaching of the undergraduate dental curriculum relating to the topics of Oral Medicine and Oral Diagnosis at the Faculty of Dentistry, University of Toronto. He is also a part-time clinical instructor (Dental Hygiene, Year 2) at Durham College, Oshawa, Ontario and George Brown College, Toronto, Ontario. He has lectured internationally since 2005 on the subjects of psychiatric illness and its impact on the individual and dental management considerations; oral care and the geriatric patient; and a review of clinical oral pathology.
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Psychiatric Illness Introduction

Presented by Dr. David Clark|Duration: 0.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Psychiatric illness and its medical management carry sign READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Psychiatric illness and its medical management carry significant risks for oral disease. Although mental illness is common, in many cases it is misunderstood, remains unrecognized, or is undertreated. Mental illness and the resulting disabilities create difficulties not only for the patient but also for one’s family and friends, not the least of which remains the highly-stigmatized nature of the disease itself. Understanding the type, severity, stage of mental illness, along with a patient’s own mood, motivation and personal perceptions of oral disease and lifestyle can enhance the knowledge of dental professionals concerning this critical aspect of a patient’s medical history and further illustrates how closely mental health and oral health are intertwined. Mental illness must be viewed from a similar perspective as are other major diseases. Dental professionals should be aware of factors such as the reduced rates of compliance with dental treatment, reduced ability to access oral health care, the effects of various psychotropic medications on oral health including xerostomia, caries and periodontal disease and the potential interactions with drugs used in dental practice. Patients with psychiatric illness often bring unique needs and differing priorities to a dental practice, and the dental health practitioner must in turn demonstrate patience, flexibility, empathy, and a non-stigmatizing attitude in caring for these individuals. Enhancing self-esteem and feelings of self-worth for those coping with a psychiatric illness can be a very fulfilling experience that can only serve to continue to break down the stigma surrounding this group of diseases.

Speaker Biography

David B. Clark Bsc.,DDS,MSc(Oral Pathology), FAAOP, FRCDC Dr. Clark was Clinic Director, Dental Services at Ontario Shores Centre for Mental Health Sciences in Whitby, Ontario from 1988-2017 and is an Associate in Clinical Dentistry, Department of Oral Medicine, Faculty of Dentistry, University of Toronto. He obtained his DDS at the University of Toronto in 1976 and his MSc. in Oral Pathology at the University of Western Ontario in 1986 and is a Fellow of the Royal College of Dentists of Canada, the Pierre Fauchard Academy and Academy of Dentistry International. He received the Award of Distinction for his dedication and contributions to the field of Continuing Dental Education in 2015, awarded by the Academy of Dentistry International. His hospital-based practice was devoted primarily to the general dental care of individuals undergoing primary care for various forms of psychiatric illness often co-existing with other medically compromising conditions. He participates in the teaching of the undergraduate dental curriculum relating to the topics of Oral Medicine and Oral Diagnosis at the Faculty of Dentistry, University of Toronto. He is also a part-time clinical instructor (Dental Hygiene, Year 2) at Durham College, Oshawa, Ontario and George Brown College, Toronto, Ontario. He has lectured internationally since 2005 on the subjects of psychiatric illness and its impact on the individual and dental management considerations; oral care and the geriatric patient; and a review of clinical oral pathology.
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Effective Tobacco Interventions: You Can Make It Happen

Presented by Monica Bennett|Duration: 1.5 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Tobacco use is the leading cause of preventable death in READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. Tobacco use is the leading cause of preventable death in Canada, and the majority of tobacco users want to quit. Tobacco cessation interventions are proven to be effective in helping tobacco users make an attempt to quit. Dental hygienists have an important role to play in supporting clients to stop using tobacco. In fewer than three minutes, they can make a difference in the health of their clients. Participants will learn about cessation tools and resources, including the Smokers’ Helpline Fax Referral Program, to help clients quit tobacco use. Topics include: – Tobacco and health issues in Ontario and Canada – The reasons people smoke – Understanding nicotine dependence and nicotine withdrawal – The fundamentals of tobacco interventions and the role of dental hygienists – Special populations – Minimal contact intervention – Using the 5As protocol (Ask, Advise, Assess, Assist and Arrange) – Pharmacotherapy

Speaker Biography

Monica Bennett, Senior Coordinator, Smokers’ Helpline Canadian Cancer Society, Central West Region Monica Bennett has over 25 years of rich experience in the not-for-profit and health sectors creating successful partnerships; developing resources; and assisting in the development of policies and practices that improve both personal and organizational health.  Her focus for the last seven years has been on smoking cessation and tobacco control.
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Radiographic Interpretation

Presented by Dr. Ross Barlow|Duration: Approximately 15-20 hours


Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The Radiographic Interpretation course is designed to rev READ MORE

Access to course expires 1 year following purchase. Please make sure you complete prior to expiry. The Radiographic Interpretation course is designed to review the discipline of oral radiographic interpretation. It is not intended as a comprehensive course in this discipline and it is assumed that course participants have a previous competency in radiography. In the following presentations, the material covered will deal with radiographic images that one may expect to see in practice.

Speaker Biography

Ross Barlow DDS Ross Barlow is an Assistant Professor of the Department of Biological and Diagnostic Services, Division of Oral Radiology, Faculty of Dentistry, at the University of Toronto.  He is presently Co-Head of Undergraduate Radiology.  Ross provides radiography lectures to dental hygiene students and dental hygienists.  Ross is also a consultant for the Department of Forensic Pathology at both Hamilton General Hospital and the Ministry of Training, Colleges and Universities.  He is a member of PODIT (Province of Ontario Dental Identification Team) and DVI (Disaster Victim Identification Team).
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